A fiber connection establishes the speed capacity of a property's network. A managed fiber network determines whether that capacity actually reaches every guest's device.
With an unmanaged setup, the provider installs a router and can see whether it is on or off. If something goes wrong, the only option is to unplug it and plug it back in. The resident becomes their own network administrator.
SecureVision's managed approach works differently from the ground up. The team monitors every access point in the building, troubleshoots security cameras and connected devices remotely, adjusts signal strength and frequency bands per unit, and resolves most issues without dispatching a technician. The four-hour support response guarantee applies around the clock, with field support dispatched when a remote fix is not enough. The network is engineered so that most issues are caught and resolved before they affect anyone in the building.